Exploring the CCBHC Landscape: A Path to Success

The Arizona behavioral health and human services community has been challenged like never before in 2020. For the growing CCBHC community, there have been some added complexities, and opportunities, in the COVID-19 pandemic. Want to find out what they learned, and how they are carrying that knowledge forward to provide more and better services?

This webinar will explore CCBHCs, what are they and how you can be successful.

Presenter Holly Carman, Qualifacts + Credible Compliance Manager will explore lessons learned, and how CCBHCs are uniquely positioned for success now, and going forward, in an ever-evolving behavioral health and human services landscape.

  • Gain insights into how CCBHCs continue to evolve,
  • What investments can your organization make now to be ready in the future, and
  • Lessons learned — positive and negative — that will help CCBHCs serve their communities more effectively going forward.

Don’t Leave Money On The Table: How The Right Technology Can Improve Your VBR Success

Value-based care is here! If you haven’t started thinking about what it is you need to compete in a value-based environment, now is the time to start. With the rise in value-based care contracts and utilization of alternative payment models, provider organizations are challenged with doing the research and homework to get prepared for these new ways of managing care.

On Wednesday, May 26 at 1:00pm ET, OPEN MINDS  Executive Vice President, Kim Bond, presented an update on the current state of value-based care, as well as a firsthand case study from Capital Area Human Services (CAHS) on their journey to value-based care. CAHS Director of Business Development, Karla Lee Muzik, and Program Manager, John Nosacka, showcased how their organization discovered they had been losing money by not having the right technology and how they began to remedy the problem.

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California Alliance of Child & Family Services 2021 Summer Virtual Member Education Event

As the California health and human services system moves towards increased managed care and performance-based models of service delivery, it is a strategic imperative for provider organizations to understand the operational systems required for successful contracting and care delivery in this environment.

Shifts in Medi-Cal financing and reimbursement proposed by the State and the county cost-based reimbursement systems, which are advancing value-based reimbursement initiatives like CalAIM, have created the momentum for early organizational planning and have opened the door to develop new opportunities for health plan partnerships and contracts for community-based provider organizations.

Join the California Alliance for Child and Family Services, Qualifacts + Credible, and OPEN MINDS on Tuesday, June 1st, to learn key managed care competencies and strategies for partnering with health plans. We will be holding a half-day event including three exciting web briefings to discuss health plan contracting opportunities and best practices. You will also learn the leadership essentials to successfully participate in the delivery of services under managed care/VBR contracts. The half day event will include the following presentations:

  1. Update On Managed Care Trends Driving Opportunities in the California Health Plan Market
  2. Managed Care Competency Domains: 12 Organizational Systems Providers Need To Have To Deliver Services Under Health Plan Contracts
  3. Health Plan Contracting & Relationship Development: 9 Bases To Cover To Hit A Home Run With Health Plans

Data-Driven Decision-Making For The Post Pandemic Market

More competition, workforce shortages, and changing reimbursement models are making data-driven decisionmaking more important for health and human service organizational sustainability. Data-driven strategy shifts, coupled with daily actions, are required and can be hindered by cultural norms that maintain status quo and workforce routines. How to break out of these norms and move to being a data driven culture? This forum will focus on how to steps for creating daily work habits that will lead to an overall data driven culture and strategy.

This forum session will cover:

  • Post Pandemic market shifts that require organization change
  • What is culture and how do we change it
  • Steps to implement a data driven culture
  • Turning Actions into Habits
  • Building a sustainable data driven culture

Don’t Leave Money On The Table: How The Right Technology Can Improve Your VBR Success

Value-based care is here! If you haven’t started thinking about what it is you need to compete in a value-based environment, now is the time to start. With the rise in value-based care contracts and utilization of alternative payment models, provider organizations are challenged with doing the research and homework to get prepared for these new ways of managing care.

Join us on Wednesday, May 26 at 1:00pm ET to hear an update on where we are with value-based care from OPEN MINDS Senior Associate, Ken Carr, as well as a firsthand case study from Capital Area Human Services (CAHS) on their journey to value-based care. CAHS Director of Business Development, Karla Lee Muzik, and Program Manager, John Nosacka, will showcase how their organization discovered they had been losing money by not having the right technology and how they began to remedy the problem.

During this session, attendees will:

  • Understand the current state of value-based care
  • Discover how to tell if they too are losing money with the wrong tools and technology
  • Hear a real-life case study from one provider organization who was losing money by not having the right tools to succeed with value-based contracting

The Future Is 2020 In The Rearview Mirror: A 2021 Forecast

The COVID-19 pandemic caused major shifts throughout organizations, industries, and the entire world. The behavioral health and human services market is no exception. As we look back on 2020, there were some short-term tactics that we anticipated would be around for a while to allow provider organizations to create stability, resiliency, and success while weathering the ‘new normal’ we have all been faced with.

Monica Oss, Chief Executive Officer of OPEN MINDS, delivered this presentation on April 6, 2021, and shared insights on how far the behavioral health and human services industry has come since the COVID-19 pandemic struck just over one-year ago.

Learning Objectives:

  • The 12 critical actions successful leaders were taking last year to combat market challenges, and which are still being utilized today
  • How organizations are keeping their employees engaged and motivated to avoid burnout
  • Preparing for the ‘next normal’ – transitioning to the post-pandemic environment

 

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The Future Is 2020 In The Rearview Mirror: A 2021 Forecast

Free Executive Web Briefing, Sponsored by Qualifacts + Credible

The COVID-19 pandemic caused major shifts throughout organizations, industries, and the entire world. The behavioral health and human services market is no exception. As we look back on 2020, there were some short-term tactics that we anticipated would be around for a while to allow provider organizations to create stability, resiliency, and success while weathering the ‘new normal’ we have all been faced with.

Join Monica Oss, Chief Executive Officer of OPEN MINDS, on April 6 at 1:00pm ET to hear insights on how far the behavioral health and human services industry has come since the COVID-19 pandemic struck just over one-year ago.

Learning Objectives:

  • The 12 critical actions successful leaders were taking last year to combat market challenges, and which are still being utilized today
  • How organizations are keeping their employees engaged and motivated to avoid burnout
  • Preparing for the ‘next normal’ – transitioning to the post-pandemic environment

Staying Focused In A Year Of Disruptions & Distractions, A Success Story: VIP Community Mental Health Center, Los Angeles County, California

This presentation was delivered on March 10, 2021 at The OPEN MINDS Technology & Analytics Institute. In the presentation, the speakers discussed overcoming challenges of a remote implementation in a year of disruptions and distractions; what factors helped to keep the implementation progressing; what were the greatest challenges that needed to be overcome; how partnership and preparation led to the success of the implementation; and what can agencies learn from this example.

The presentation speakers included:

  • Erik Surwill, Director of Information and Communications Technology, VIP Community Mental Health Center
  • Tiffany Berry, National Marketing Strategist, Qualifacts + Credible
  • Robert Patton, Vice President of Implementation Services, Qualifacts + Credible
  • Tyler Burnette, Senior Project Manager, Qualifacts + Credible

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Why Measuring Performance & Tracking Outcomes Are Your Roadmap to Success: A Discussion With Eric Arnson, Chief Product Officer, Qualifacts + Credible

This presentation was delivered on March 10, 2021 at The OPEN MINDS Technology & Analytics Institute. In the presentation, the speakers highlighted the critical importance of your electronic health record’s (EHR) analytics and reporting functionality. The speakers discussed what is driving the trend towards greater need for outcomes tracking and reporting; how providers are using outcomes measures; and how the right EHR is vital in measuring performance measures and reporting outcomes to drive success. Additionally, the speakers provided a brief overview of the results of the 2020 National Behavioral Health EHR Survey results related to business intelligence, analytics, outcomes tracking, and reporting.

The presentation speakers included:

  • Eric Arnson, Chief Product Officer, Qualifacts + Credible
  • Joe Naughton-Travers, EdM, Senior Associate, OPEN MINDS