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Paddling Four Canoes To Steer Through The Crisis

So much discussion of canoes these days—and I love water analogies. Until 12 weeks ago, executives of specialty provider organizations had to balance “two canoes”—operating in a fee-for-service (FFS) or cost-based environment, with operating in a wide array of emerging […]

Keeping Clients & Staff Engaged During The Pandemic

This presentation was delivered on August 24, 2020 at The 2020 OPEN MINDS Management Best Practices Institute. A recent survey by the National Council for Behavioral Health and Qualifacts found that organizations with legacy EHRs and little to no telehealth are […]

Telehealth – What Will The Payers Change Post-COVID-19? Let’s Ask Them

This presentation was delivered on August 26, 2020 at The 2020 OPEN MINDS Management Best Practices Institute. In the presentation, the speakers discussed future reimbursement models and expected outcomes post-pandemic; how the payer focus on quality and performance will expand; […]

The New Role of Virtual Care in Behavioral Health

Recently Qualifacts and the National Council for Behavioral Health surveyed more than 1,000 behavioral health and human services providers about the role virtual care has played in their operations during the current COVID-19 crisis. We also wanted to know how […]