The New Role of Virtual Care in Behavioral Health

Recently Qualifacts and the National Council for Behavioral Health surveyed more than 1,000 behavioral health and human services providers about the role virtual care has played in their operations during the current COVID-19 crisis.

We also wanted to know how they were handling a remote workforce, how their revenues had been affected and how their technology solutions were holding up.

The results, unsurprisingly, showed rapid and significant structural changes in order to continue effective, efficient care to the communities served:

  • 80% said they delivering care virtually at least 60% of the time now
  • 70% said at least 40% of their care will be virtual going forward
  • 64% have experienced revenue losses — yet also report decreased no-show rates
  • 20% said they’d need a new EHR in order to support their new virtual programming

To dig into those details, and much more, download the whitepaper.

How to Select the Best EHR: The 2020 Guide for Behavioral Healthcare Executives

Frustrated that your current EHR isn’t keeping up with all of the changes you’re facing?

  • New payment models including value-based care
  • Increasingly complex state reporting requirements
  • Performance-driven contracting
  • Addition of new clinical services and programs

You’re not alone.

If your team is gearing up to start, or has begun, the process of evaluating EHR vendor candidates to help you address those seismic changes, you’re learning a few things: First, that the size and scope of this project can be overwhelming. And it’s also new territory, since most people will tackle this project only a few times during their career vs. something that comes along annually or every few years.

For some help breaking down the process of EHR vendor selection into manageable pieces, download this comprehensive, vendor-neutral guide, How to Select the Best EHR: The 2020 Guide for Behavioral Healthcare Executives. You can use the worksheets included to kick off conversations with your organization’s leadership and design an EHR search process that will empower you to find the right technology for your organization.

We hope you find the guide to be a source of valuable information, as well as a handy how-to for moving ahead with your EHR evaluation and implementation process.

Download Guide